Refund policy
Return Policy
Unsatisfied With Your Purchase?
If you are not completely satisfied with your purchase, follow these steps for a return or refund:
Contact Us
- Timeframe: Contact us within 14 days from the delivery date of your product.
- How to Contact: Go to our Contact or FAQ page at the bottom of our site.
Return Shipping
-
Shipping Costs:
- Buyer will incur return shipping charges unless item(s) being returned are damaged or incorrect.
Return Conditions
Ensure that the product returned meets the following criteria:
- Same Product: The product must be the same item that was delivered.
- Same Condition: The product must be in the same condition as received.
- Same Packaging: The product must be returned in the original packaging.
Return Process
- Once your return shipment has been received, we will inspect it and notify you.
- When your return is approved, we will proceed, at your request, with sending replacements, exchanging for products of lesser or same value, issuing store credit, or processing a refund.
Return Label
- Timeframe: To receive your replacement or refund, the product must be shipped to Mallard Golf Inc within 7 days of receiving the return label.
Refunds on Discounted Purchases
- Discounts Applied: Refunds will be issued equal to the amount paid after the discount is applied.
Contact Customer Service at 1-954-701-6622
or
Email us at info@mallardgolfballs.com